Salesforce Basics:

What is the primary purpose of Salesforce?

a) Customer relationship management (CRM)

b) Enterprise Resource Planning (ERP)

c) Project Management

d) Human Resource Management


Which Salesforce edition is designed for small businesses with basic CRM needs?

a) Essentials

b) Professional

c) Enterprise

d) Unlimited


What is a "Lead" in Salesforce?

a) A closed deal

b) A potential customer

c) A support ticket

d) A marketing campaign


Salesforce Objects and Data Model:

In Salesforce, what is an object?

a) A field

b) A record

c) A database

d) A user


Which type of relationship is established between two objects when one object can have zero or more related records, and the other object must have at least one related record?

a) Master-Detail Relationship

b) Lookup Relationship

c) External Lookup Relationship

d) Many-to-Many Relationship


What is the maximum number of characters allowed in a custom text field in Salesforce?

a) 255

b) 100

c) 50

d) 30


Salesforce Automation:

What is the primary use of Workflow Rules in Salesforce?

a) Automating business processes

b) Creating reports

c) Managing user permissions

d) Designing dashboards


Which feature in Salesforce allows you to automatically update fields based on a specified criteria?

a) Process Builder

b) Workflow Rules

c) Validation Rules

d) Triggers


Salesforce Development:

What is the purpose of an Apex trigger in Salesforce?

a) Generating reports

b) Automating business processes

c) Writing test classes

d) Defining page layouts


Which programming language is used for developing custom code (such as triggers and classes) in Salesforce?

a) Java

b) Python

c) Apex

d) C#


What does SOQL stand for in the context of Salesforce development?

a) Server Object Query Language

b) Salesforce Object Query Language

c) Structured Object Query Language

d) System Object Query Language


Answer Key: 

What is the primary purpose of Salesforce?

Correct Answer: a) Customer relationship management (CRM)


Which Salesforce edition is designed for small businesses with basic CRM needs?

Correct Answer: a) Essentials


What is a "Lead" in Salesforce?

Correct Answer: b) A potential customer

In Salesforce, what is an object?


Correct Answer: c) A database

Which type of relationship is established between two objects when one object can have zero or more related records, and the other object must have at least one related record?


Correct Answer: b) Lookup Relationship

What is the maximum number of characters allowed in a custom text field in Salesforce?


Correct Answer: a) 255

What is the primary use of Workflow Rules in Salesforce?


Correct Answer: a) Automating business processes

Which feature in Salesforce allows you to automatically update fields based on specified criteria?


Correct Answer: a) Process Builder

What is the purpose of an Apex trigger in Salesforce?


Correct Answer: b) Automating business processes

Which programming language is used for developing custom code (such as triggers and classes) in Salesforce?


Correct Answer: c) Apex

What does SOQL stand for in the context of Salesforce development?


Correct Answer: b) Salesforce Object Query Language